Shipping & Delivery
Delivery confirmation number for your package will be sent to you via email as soon as we ship your order. To be sure that you are receiving our emails (order confirmation, shipping confirmation, etc.) please add @adwdiabetes.com to your "approved sender", "whitelist" and/or your "address book". At this time we send emails from firstname.lastname@example.org
Due to increased freight costs, our shipping rates have changed. Please see the table below to find our new shipping rates.
Our shipping rates are based on order weight and/or the dimensional weight of the order.
Orders under 1 pound are qualified for $4.95 shipping!
A diabetic meter kit is approximately 1lb. Glucose test strips and lancets are about 0.1lb.
Please keep in mind that orders that are over $89 will have an option for free shipping via Standard (2-8 business days) shipping service. To be eligible for the free standard shipping, your cart total must be over $89 after any discounts are applied. Free standard shipping only applies to addresses within the Contiguous US.
Most orders placed will ship on the same day if received by 3 PM EST. Orders placed after 3 PM EST will be shipped on the following business day. If you are shipping to a PO Box, please select standard or priority shipping methods only. Special order products will be shipped within 3-5 business days. These products will have a message on the bottom of the product detail page. Products that require a physician order will be shipped once we receive the approval.
Orders over $89 and shipped within the Contiguous US will have an option for free shipping via Standard (2-8 business days) shipping service. To be eligible for the free standard shipping, your cart total must be over $89 after any discounts are applied.
Orders under 1 lbs and shipped within the Contiguous US are qualified for $4.95 shipping.
Saturday delivery is only available in some areas. Please call 877-241-9002 to get rates and availability before you place your order.
For all orders shipped to Alaska, Hawaii, Puerto Rico, or a military / APO address, shipping rates will be calculated at checkout based on the weight of the package. Shipments may also be subject to additional shipping charges.
All shipments weighing over 10lbs are also subject to additional shipping charges.
Incorrect addresses: Please check your order for the accuracy of your shipping address. Incorrect addresses may result in a $10 address correction fee. This fee will be added to your credit card.
|Weight ||Standard (2-8 business days) ||Priority (2-4 days to most areas) ||Express (next business day) |
|Up to 1 lbs
|1.1 to 2 lbs
|2.1 to 4 lbs
|4.1 to 5 lbs
|5.1 to 10 lbs
|10.1 to 20 lbs
|20.1 to 30 lbs
|30.1 to 40 lbs
|40.1 to 50 lbs
|50.1 to 70 lbs
|70 lbs and up
Above are the estimated transit times. The Express option is the only guaranteed shipping option. Please remember, orders are shipped Monday through Friday. If you order over the weekend, or on a holiday, your order will be shipped the following business day.
Shipping Policy Effective December 2019